Vurilani - Digital Production Agency. Graphic Design, Responsive Website, CMS Integration, WordPress, Digital Marketing

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Terms & Conditions

This particular page acts as a contract between you and Vurilani, collectively referred to as the “parties”. By submitting your project with Vurilani, you agree to this terms and conditions. Vurilani.com is owned and operated by Vurilani Interactive.

Terms of Service Usage


Access to the site and services

By accessing, browsing and using the Site and its services (“Services”, “Solutions”), you accept, without limitation or qualification, these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, you should not access the Site and its Services. By using the Services or the Site, you represent and warrant that you are 13 (thirteen) years of age or older and that you accept and agree to abide by all of the terms and conditions of this Agreement. The Site may, without notice to the User, add additional features or change or eliminate features or Services, change nomenclature, and make other changes at any time, which will be subject to these Terms and Conditions.


Privacy policy

Like you, we are Internet users and are concerned about privacy during your access and use of the Services. Please take the opportunity to review our privacy policy. We do not share your information or your IP address or other information that the Site may collect for purposes of providing an estimate of Services or delivering such Services as agreed upon by Vurilani and the User. Should you have any questions about our Privacy Policy, please Contact Us and we will address your question or issue as soon as possible.


Services statement

Vurilani shall provide the services as nominated at time of order. A copy of these agreed services will be emailed to both parties at the beginning of the project, after we have received your completely filled order form and project files.


Satisfaction guarantee policy

Client satisfaction is our ultimate goal, and we strive for excellence on each and every order. We provide support for thirty (30) days after the completion of your project. A project is considered to be completed after its final delivery. We provide a high level of client support and seek to build lasting relationships with our clients. We are committed to quality standards and consistently research ways to improve our communication system. We will make every effort to provide you with the project outcome you expect.


Pricing policy

We offer digital production services at competitive prices. Please view our current rates for various packages, options, solutions and services at the solutions and order pages.

Inner pages are discounted by 50%. Discounts for bulk projects are available and provided on a per-project basis. Custom JavaScript and CMS / eCommerce integration / development cost is determined on a per-project basis.

Additional charges may apply depending on the project complexity. We will review your requirements and provide you with our recommendations for the best package to suit your needs. We reserve the right to amend our pricing for any changes or additions to the project subsequent to our commencement of the project.

Expedited delivery service is available for extra charge.

We offer monthly deals, discounts and specials on our packages on our Facebook, Twitter pages. Please contact us via our contact form or email at hello@vurilani.com if you need more information about the pricing.


Delivery of the services

Start date:
Vurilani will start providing services on the first working day from the date of purchase – subject to the order paid and all required files are uploaded correctly. Note that our team starts the development work only after all project specifications are crystal clear between the client and the project manager.

Completion date:
The due date generated by the system is an estimate. The completion date will be confirmed again by a Project Manager from Vurilani – after reviewing all project files and details.

The delivery timeline takes effect at the time that (1) payment has been made for the order and (2) the order details have been accepted and agreed upon by the parties. Our project manager will notify you of the final delivery date after all details have been cleared. The order is considered to be commenced at the time your project manager gives you the estimated delivery date; you can track your order status in the Client Area of the Site.

Delivery adjustments for bulk projects are available and provided on a per-project basis.

The estimated timelines for JavaScript, CMS / eCommerce development are provided after the investigation of the designs and requirements. Please note that delivery time is subject to change depending on project complexity.

Availability:
Our team works from 09.00 to 20.00 from Monday to Friday in GMT + 6 Time Zone, you should expect your project to be delivered during that time-frame.

Standard turnaround time:

  • Graphic Design Coding
    Home page: 2 working days
    Subpage of the same website: 1 working day

  • PSD to Responsive
    Home page: 3 working days
    Subpage of the same website: 2 working day

  • PSD to Email
    Each email template: 2 working days

  • Banner adaptation
    1 x PSD to Flash standard banner conversion: 2 working days
    6 x standard banner resizing/adaptation: 1 working day
    1 x PSD to Flash rich media conversion: 4 working days
    6 x standard banner resizing/adaptation: 2 working days
    1 x Graphic Design5 banner conversion: 3 working days
    6 x HTML5 banner resizing/adaptation: 2 working days

Do note that the above turnaround may vary depending on the project complexity. Typically our team reviews each project specifications, assets thoroughly and confirms the delivery time accordingly. The approach enables to avoid any confusion between us and clients.

Delays:
We aim to deliver all our projects on time. However, if any delay is occurred due to unforeseen circumstances, Vurilani will endeavor to offer some form of compensation up to the value of the original project cost. You are not entitled to make any further claims against Vurilani beyond the original cost of the project.

Production dependencies:
Designs utilizing JPEG, GIF, AI, PNG, non-layered PSD files generally will also take longer to deliver.

Designs utilizing AI / EPS / inDD etc. formats will be converted into PSD and will require your confirmation before proceeding with the markup. Please note that this may take additional time. Please also make sure that you enclosed all the external images and fonts used in your AI / EPS file.

Default acceptance criteria are applicable to all project and all project stages. A delivery is considered accepted if:

  • The client approves a delivery in the order thread or
  • The client does not send any feedback/change request within 14 days for markup project, 14 days for online banner project and 30 days for CMS project.

Content and terms and conditions

The Terms and Conditions contain our intellectual property policies, our content policies and general use policies. We reserve the right to refuse to work on any project, without the need for providing justification therefore. We will not provide services for any project or potential client for content which is offensive, illegal or which contains illicit or infringing material.

The Client is fully responsible for the provision, exploitation, maintenance and use of all content, provided by him, including, but not limited to, issues related to:

  • Correspondence of the Client’s content to provisions of laws about copyright protection of all applicable jurisdictions;
  • Any claims, related to the content;
  • Immediate reaction for notices to the Client (or affiliated persons) by any person, claiming that the Client’s content is infringing the rights of such person.

The Client shall indemnify and hold Vurilani, its affiliates and related companies harmless from any losses, claims, obligations or other liabilities related to or arising out of the foregoing.


Intellectual property rights

Vurilani agrees to grant to the purchaser a Non-Disclosure Agreement (NDA) where Vurilani establishes that any material, information, files related your project will not be shared with third parties or used in any other way that is not related to the completion of the project. In respect of the material specifically created for the Purchaser as part of the services, Vurilani accepts that the full title guarantee belongs to the person or company that contracted our services and all of the copyright, other intellectual property rights and any other data or material used or subsisting in the project files, whether finished or unfinished also belongs to the purchaser.

Terms of Site Usage


You acknowledge that the Site, its Services, any underlying technology used in connection therewith, and all software, material, information, communications, text, graphics, links, electronic art, animations, audio, video, photos, and other data (collectively, the “Content”) available within the Site are protected by Kenya Copyright and Trademark laws. Except as expressly authorized by Vurilani or any relevant third parties, or as may be posted on the Site, the User may not copy, reproduce, publish, distribute, modify, create derivative works of, rent, lease, sell, transfer, display, transmit, compile or collect in a database, or in any manner commercially exploit any part of the Content or the Services, in whole or in part. The User may not store any of the Content or the Services owned by or licensed to Vurilani in any form, whether archival files, computer-readable files, or via any other medium. The User also may not “mirror” or reverse engineer any Content or the Services on any other serve.


Offensive conduct policy

We wish for all of our Users to have a pleasant experience while visiting our Site. Accordingly, the use of hateful, offensive, profane, racist, sexist, vulgar, or otherwise inappropriate conduct or language on the Site is not permitted and will not be tolerated. Additionally, we will not perform services for any User whose content includes, promotes or distributes material reasonably considered to be illegal as well as content which promotes terrorism, hate crimes, or other objectionable material. Vurilani does not permit the posting or publication of material that contains pornography, abuse, dangerous or illegal activities, terrorism, hate crimes, or any other objectionable or illegal material. Vurilani reserves the right to refuse service to anyone posting or publishing such materials without notice or further justification. Vurilani reserves the right to reject, remove, or otherwise exclude any such language from use on its Site. Moreover, Vurilani reserves the right to prevent any User who is in violation of this policy from making future postings on the Site.


Disclaimer of warranty

THE USER AGREES THAT, EXCEPT AS OTHERWISE MIGHT BE EXPLICITLY PROVIDE HEREIN, ACCESS TO THE SITE, AND USE OF THE SERVICES IS AT THE USER’S OWN RISK. NEITHER VURILANI INTERACTIVE NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS WARRANT THAT THE SERVICES MAY BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY, SUITABILITY, OR CONTENT OF THE SERVICES. ALL OTHER SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR AUDIENCE, AND NON-INFRINGEMENT. IN NO EVENT WILL VURILANI INTERACTIVE OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE TO THE USER OR ANY THIRD PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES (EVEN IF VURILANI INTERACTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF THE USER’S USE OF OR INABILITY TO ACCESS THE SITE, OR TO USE ANY OTHER SERVICES, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS, LOSS OF GOODWILL, LOST BUSINESS, LOST DATA, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO VURILANI INTERACTIVE’S RECORDS, PROGRAMS, OR SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES VURILANI INTERACTIVE’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW, NOT TO EXCEED THE AMOUNT PAID FOR THE SERVICES.

NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT THE STATUTORY RIGHTS OF ANY USER OR EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM THE NEGLIGENCE OR FRAUD ON THE PART OF VURILANI INTERACTIVE.


Indemnification

The User agrees to indemnify and hold Vurilani and its affiliates, officers, agents, partners, and employees, harmless from any claims or demands, including reasonable attorneys’ fees, made by any third party due to or arising out of information submitted by, posted to, emailed, or otherwise transmitted by the User through the Services, your use of the Services, your connection to the Services, or your breach of the TERMS AND CONDITIONS.